Two guys in business suits shaking hands

Ready partners with Heart of the Customer to elevate the retail experience, merging innovative strategies with expert customer experience insights for measurable business growth

Ready, a consulting firm dedicated to modernizing the retail experience, is proud to announce its partnership with Heart of the Customer (HoT). This collaboration is rooted in our shared commitment to place the customer at the center of every business decision, ensuring an efficient, modern, and engaging retail experience.

Heart of the Customer is renowned for its expertise in customer experience strategy, particularly within the B2B and B2C sectors. Their approach to maturing CX programs has consistently delivered tangible bottom-line growth for businesses. By integrating CX advisory programs with Voice of Customer implementations, HoT empowers organizations to implement customer experience strategies that not only resonate with their audience but also strengthen ROI and the overall CX program.

“At Ready, we recognize the paramount importance of the customer in today’s retail landscape. Our partnership with HoT is a testament to our dedication to offering companies an innovative experience that benefits both businesses and IT organizations,” said Joshua Anderson from Ready.

Retailers looking to harness the combined power of Ready’s innovative strategies and HoT’s customer experience expertise are encouraged to reach out. Together, we’re poised to create lasting impacts that drive business growth and elevate the customer journey.

For more information about this partnership or to explore collaboration opportunities, please contact Ready.

About Heart of the Customer

Heart of the Customer revolutionizes the customer experience landscape. With a focus on both B2B and B2C businesses, they offer a unique blend of CX advisory programs and Voice of Customer implementations. Their approach ensures businesses not only understand their customers but also deliver experiences that drive measurable results and growth. Experience the future of customer-centric business with Heart of the Customer.

About Ready

Ready is a premier consulting firm dedicated to providing innovative strategies, processes, and solutions for the retail industry. With a passion for excellence and a commitment to staying ahead of industry trends, Ready has become a trusted partner for retailers globally.